Privacy Policy

PostDad writes and posts social media for businesses. Questions about your information go to hello@postdad.com.

• What you type in. The website address you enter and your email address. On some pages, your social handle and your answers about what your content earns, your followers and how long you've gone quiet.
• Your website. When you enter an address, we read that public page to give you advice.
• Where you are, roughly. When you send a request, we record your approximate city, region and country, and the name of your network, based on your connection. We don't save your IP address with your request.
• How you use the page. Which version of the page you saw, how far you got, and which site or campaign sent you.
• Signing in. Your email address, and for each session your IP address and browser details. If you sign in with Google, Google gives us your name, email address and profile picture.
• Your account. Your business name, the people you invite, and, if you become a client, what we need to run your service.
• Payment. If you accept a proposal, Stripe takes your card details. We never see your card number. Stripe tells us the payment worked and gives us a reference for you and your subscription.
• Your social accounts. The names of the accounts you connect and whether they're still connected. You sign in on each platform's own page, and we never see your password.
• Setting up. What you tell us about your goal and what not to post, when you'd like a call, and your timezone.
• Messages. Anything you send us by email.

• To give you free advice and show you how PostDad would work for you.
• To prepare a plan and a price for you. We look at your public website, your competitors and what they post. We also consider your email domain, your rough location and how you found us. A person on our team reviews every plan and price before it's sent.
• To take payment, connect your accounts and run your plan.
• To send you sign-in links and reply to you.
• To work out which versions of our pages work best.
• To keep PostDad secure and stop misuse.

We use Claude, from Anthropic, to research your business and draft your plan and email. It receives your business name, your website address, the text on your website, the advice we gave you and your rough location. It doesn't receive your email address.

A person on our team reads the result before anything is sent to you. Emails drafted this way say so.

Once you're a client, Claude also reads your website into a brand profile and writes your posts from it. For that it receives your business name, your website address and its text, what you told us your posts should do and what they must never say, and your recent posts. A person on our team reads the profile before anything is written from it, and nothing goes out until you or our team has approved it, unless you've asked us to turn approval off.

We don't sell your information or share it for advertising. We share it only with the companies that help us run PostDad:

• Cloudflare hosts the site and our database, delivers our email, and stores the photos and videos you add to your posts. Each one is at a web address that's long and random, and anyone who has the address can open it, because the social platforms need to.
• Anthropic provides the AI described above.
• Google hosts our team's email, and handles sign-in if you choose to use it.
• Stripe sells your plan as the merchant of record: it takes payments, works out tax and manages subscriptions. It receives your email address, your business name, your billing address and your card details.
• Zernio connects us to your social accounts and holds the access those platforms give. It receives your business name and timezone, a sign-in to each account you connect, and each approved post with its photo or video and the time to publish it.

These companies may handle your information outside your country. We'll also share information if the law requires it.

We use three kinds of first-party cookie, and no advertising cookies.

• Sign-in cookies keep you signed in, until you sign out or the session ends.
• pd_v remembers which version of the page you saw, for 6 months.
• pd_vid is a random ID so we count each visitor once, for 6 months.

We keep requests and account details for as long as we need them to talk to you or run your service. Ask us to delete them at any time and we will, unless the law requires us to keep them.

You can ask for a copy of your information, ask us to correct or delete it, or object to how we use it. Email hello@postdad.com. Depending on where you live, you may also be able to complain to your data protection regulator.

PostDad is for businesses and isn't meant for anyone under 18.

If we change this policy, we'll update it here and change the date at the top.